We want you to love your Zelvia purchase. If you’re not completely satisfied, you may return eligible items within 30 days of purchase, provided the following conditions are met:
- Items must be returned within 30 days with the original receipt or proof of purchase.
- Items must be in their original, unused condition, with all original packaging, labels, and tags attached.
- To initiate a return, please contact our customer service team for the return address and instructions.
- Once your return is received and approved, the refund will be issued to the original payment method.
- Shipping and delivery costs are non-refundable, unless the item is faulty, damaged, or not as ordered.
Please contact our customer service team if you have any questions regarding returns or refunds.