Ball Chain Heart Korean Pendant

We offer fast and reliable shipping on all our jewelry and accessories. Orders are processed within 1–2 business days and shipped via standard delivery, typically arriving within 3–5 business days.

For any questions about your order or delivery, please contact our customer service team and we’ll be happy to assist you.

We want you to love your Zelvia purchase. If you’re not completely satisfied, you may return eligible items within 30 days of purchase, provided the following conditions are met:

• Items must be returned within 30 days with the original receipt or proof of purchase.
  
• Items must be in their original, unused condition, with all original packaging, labels, and tags attached.
  
• To initiate a return, please contact our customer service team for the return address and instructions.
  
• Once your return is received and approved, the refund will be issued to the original payment method.
  
• Shipping and delivery costs are non-refundable, unless the item is faulty, damaged, or not as ordered.
  

Please contact our customer service team if you have any questions regarding returns or refunds.